About this unit
The neonatal unit is an 18 cot unit divided into four nurseries catering for babies who need intensive care, high dependency or special care. It is located on level two, green zone, women’s and children’s, at Tunbridge Wells Hospital.
Virtual tour of our unit
We understand that having your baby being cared for on the neonatal unit can be a stressful time for parents and families. If your baby is going to be or has been admitted onto the neonatal unit, or if you are coming to see a baby on the neonatal unit, you may find it helpful to familiarise yourself in advance with where the unit is and how to get there.
The Neonatal Network for Kent, Surrey and Sussex recently completed a video tour (below) of how to get to our neonatal unit, the facilities available on the unit and other helpful information. Press the play button in the bottom left to see a walkthrough from our front door to and then around the unit, or click on one of the other icons to explore specific areas of the tour directly.
Trigger warning
If you are a parent or carer and wish to use our virtual tour to explore our unit, please make sure you are in a safe space and feel emotionally ready to revisit the unit. Some parents have told us that revisiting the unit, even years after your baby was cared for by the neonatal team, can bring back emotional memories, so please take care.
Here is the link to the ODN website where all the links to the 13 neonatal units, neonatal transport service and Ronald McDonald House (Brighton) virtual tours are available.
Visiting hours
Please visit the unit's dedicated Neonatal Unit pages for more information.
For more information about infection control on our wards, view the Visiting hours page.
24 hours access for Parents.
- Grandparents: 11am to 6pm
- Sibling: 2pm to 4pm
Free parking for parents.
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Kitchen facilities, including light refreshments and snacks.
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Hot drinks
- WH Smiths
- Costa
- Tesco